Privacy Policy – Raasa / myraasaonline.com
This Privacy Policy applies only to the information collected online through myraasaonline.com – Global or mobile sites (collectively our “Websites”) and its subsidiaries and divisions that expressly adopt, display, or link to this Privacy Policy, or through our pages on social media sites such as Facebook, Twitter, Instagram, etc. (“Social Media Pages”).
To ensure a smooth and responsive experience across Raasa’s online channels, we collect information when you interact with us online. This summary explains what information we collect and how we use it.
Your use of the Website/App confirms your acceptance of this Privacy Policy. If you do not agree, please do not use this Website/App.
Information Collected Online
1. General Browsing
We collect general, non-personally identifiable information about visitors’ interactions with our Websites. This may include the pages viewed, how a visitor arrived at our site, browser type, service provider information, and—for mobile users—technical device information such as screen size and cookie capability. This data helps us improve our website layout, functionality, and performance.
2. Personally Identifiable Information We Collect
Raasa collects personally identifiable information when you voluntarily provide it—for example when:
Placing an order
Creating an account
Submitting information to your account
Registering for promotions
Purchasing an E-Gift Card
Entering contests or sweepstakes
Completing surveys
Contacting us with questions
Signing up for email updates
Responding to our email communications
We also collect information via cookies, pixel tags, and URL tracking (see “Cookies” section).
We may associate the following with your personal information:
IP address, interactions with our Websites, responses to our communications, and purchase history.
Categories of data collected may include:
Name, address, gender, birth month & day, email address, phone numbers, payment card information, recipient information, and any other details provided voluntarily, including details shared through your personal social media accounts.
Information Collected on Raasa Social Media Pages
Information collected by Raasa
We may collect personal information through applications or forms on our Social Media Pages as described in “Personally Identifiable Information We Collect.”
Information collected by social media platforms
This Privacy Policy does not govern the privacy practices of social media companies. Please review their policies directly.
Social media platforms may also provide Raasa with aggregated analytics to help us better understand visitor demographics and engagement.
Using Information We Collect Online
We may use collected information to:
Fulfill orders and requests
Contact you regarding order or delivery issues
Offer site content and personalized experiences
Send marketing communications
Analyze site and email activity, advertising effectiveness, and purchase patterns
Personalize communications
Respond to inquiries
Update account information
Conduct promotions or contests
Improve products, services, and Websites
Consider applications for employment
Cookies may also sync shopping carts and wish lists across browsers or devices (settings must be adjusted separately on each device).
Information We Share With Third Parties
We may share your information with:
Affiliates and subsidiaries
Unaffiliated third-party companies for marketing purposes (postal mail only; see Opt-Out section)
Service providers assisting with website operations, email distribution, social media management, or e-commerce functions (some may be located outside your country)
We may also disclose information:
To comply with legal requirements
To protect Raasa, our users, or the public
During mergers, acquisitions, reorganizations, or other business transitions
Raasa does not sell or rent your email address to unrelated third parties.
Cookies
1. What Are Cookies, Pixel Tags, and URL Links?
Cookies assign a unique ID to your device and help us understand user behavior, personalize your experience, track shopping cart activity, and improve site performance.
Pixel tags (clear GIFs) help us verify email open rates, measure engagement, and link email behavior with website activity.
Click-through URLs in Raasa emails may track your navigation to our Website unless you avoid clicking them.
Opt-Out
Email Marketing
To stop receiving marketing emails from Raasa:
Use the Unsubscribe link in any Raasa marketing email
If you have an account, adjust preferences in your Account Dashboard → Newsletters
Emails related to orders (confirmation, shipping updates, etc.) will still be sent
International Users
If you access myraasaonline.com from outside the United States/Canada:
Your data will be processed in the US/Canada
It may also be stored or processed by third-party providers outside your region
Local governmental authorities may have access to it under applicable laws
Updating Personal Information
If you created an account, you may update your personal information (billing/shipping address, payment details, contact info) by logging into your account.
To request account cancellation:
Email: contact@myraasaonline.com
Phone: +91 98114 02169
(10am–6pm Eastern, Monday–Friday)
Links
Our Websites may contain links to other sites. Raasa is not responsible for their privacy practices. Please review their policies before using those sites.
Updates to Privacy Policy
We may modify this policy as we introduce new content, features, or services. Changes apply only going forward. You are responsible for reviewing the policy periodically.
Security Statement
Raasa limits internal access to personal data, trains employees on confidentiality, and never sends payment card numbers via email.
Our online store accepts orders only from browsers supporting TLS technology.
Although we implement reasonable safeguards, 100% security cannot be guaranteed.
Supported Browsers
myraasaonline.com supports:
Microsoft Internet Explorer 11.0+
Android 5.0+
Apple OS X 10.9+
Apple iOS 9.0+
We recommend using the latest versions of Google Chrome or Mozilla Firefox for the best experience.
Questions / Contact Us
If you have any questions about our privacy practices:
Email: contact@myraasaonline.com
Phone: +91 98114 02169