Got Questions? We’ve Got Answers!
What types of sarees and suits do you offer?
We offer a wide range of traditional and contemporary attire including Banarasi Sarees, Maheshwari Sarees, Chanderi Woven Suits, and Printed Chanderi Suits. Each product is crafted with care, using fine silk, cotton, and exquisite weaving techniques.
How do I place an order on My Raasa Online?
Simply browse our collection, select your desired product, choose size/color if applicable, and click “Add to Cart.” Once ready, proceed to checkout, provide shipping details, and make payment securely online.
Do you offer size guidance for suits and sarees?
Yes, we have a Size Chart available on our website. Please check the chart before purchasing to ensure the best fit. For customized fittings, contact our support team.
What payment methods are accepted?
We accept all major payment options, including credit/debit cards, net banking, UPI, and popular wallets, ensuring a smooth and secure checkout experience.
How long does delivery take?
Orders are typically processed and shipped within 5 business days after payment confirmation. Delivery timelines may vary based on your location and courier service. You’ll receive tracking details once dispatched.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placing them. Please contact our customer support immediately with your order details to make changes.
What is your return and exchange policy?
We accept returns only for unopened and unused products in their original packaging. Exchanges are possible if the product is defective or damaged during shipping. Certain terms and conditions apply.
Do you offer customizations or personalized orders?
Yes! We can provide custom sizes, colors, and designs for certain products. Contact our customer support with your requirements, and we’ll guide you through the process.
How do I track my order?
Once your order is shipped, a tracking link will be sent to your email or mobile number. You can use this link to check the status of your delivery in real time.
Is My Raasa Online safe for online shopping?
Absolutely! We use secure payment gateways, SSL encryption, and follow strict privacy policies to ensure your personal and financial information remains protected.